Robust ITIL & ITSM expertise with hands-on experience in GLPI, ServiceNow, ManageEngine, Freshservice, and Jira Service Management.
Skilled in CMDB, workflow automation, LDAP/AD, email & API integrations, basic SQL, and Windows/Linux servers.
📌 It Service Management Lead (Thane)
🏢 E4 Software Services
📍 Thane
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