13 Aug
|
Kornferry
|
Manesar
Role Purpose
- Drive SPS engagement and partnership with Sales organizations across APAC to maximize adoption and value of the SPS support model.
- Act as the SPS team super user and subject matter expert for Quote-to-Cash processes, systems, and tools.
- Increase sales engagement and task assignment opportunities through proactive stakeholder collaboration and business partnership.
- Identify, lead, and implement process simplification, automation, and AI-enabled productivity initiatives that improve commercial effectiveness and customer responsiveness.
Key Responsibilities
- Build solid relationships with Sales Managers, Account Managers, Commercial Operations, and cross-functional stakeholders across APAC.
- Drive awareness and adoption of SPS capabilities, ensuring alignment with business priorities and growth objectives.
- Partner with Sales teams to identify opportunities to increase task delegation, improve productivity, and allow Sales representatives to focus on customer-facing activities.Serve as the SPS super user for Salesforce, SAP CRM, CPQ, Gratis,
and related commercial platforms.
- Provide guidance, training, and best-practice support to SPS team members on commercial processes and tools.
- Lead continuous improvement initiatives across Quote-to-Cash processes including lead management, opportunity management, quotation creation, order management, and customer support workflows.
- Identify opportunities for automation and AI-driven solutions using Microsoft Copilot, Power Platform, Power BI, and other enterprise technologies.
- Collaborate with IT, Commercial Operations, Finance, Marketing, and Compliance teams to implement process improvements and automation projects.
- Develop dashboards, analytics, and business insights to measure SPS performance, engagement, productivity, and business impact.
- Analyze trends, identify bottlenecks, and make data-driven recommendations to improve operational efficiency.
- Drive adoption of digital tools and inno
📌 Sales Enablement Specialist APAC (Manesar)
🏢 Kornferry
📍 Manesar