Job Title: International voice support Customer Support
Job Type: Full - Time
Industry: BPO / Customer Support
Hiring Drive: 14th August
Venue: Our Salt Lake Office, Kolkata (Work from Office)
Job Summary:We are hiring dynamic and customer-focused professionals for the International Voice Process. The role involves handling customer interactions through voice and non-voice channels while delivering excellent customer service and maintaining high-quality standards.
Key Responsibilities
- Engage with international customers via calls/chats/emails
- Provide accurate information and resolve queries professionally
- Promote products, services, and special offers
- Deliver exceptional customer experience while meeting targets
- Work efficiently in a fast-paced setting with rotational shifts and night shift
Requirements- Graduate in any discipline.
- Freshers are eligible.
- Excellent spoken English and communication skills.
- Good listening and interpersonal skills.
- Basic computer knowledge.
- Customer-service-oriented approach.
- Willingness to work in rotational/night shifts .
- Comfortable with 2 rotational weekly offs .
- Immediate joiners are preferred.
Benefits- CTC: 2.55 LPA
- In-Hand Salary: 16,500 17,000 per month
- Night Shift Allowance: 3,000 per month
Working Schedule
- 5 Days Working
- 2 Rotational Weekly Offs
- Rotational & Night Shifts