We are seeking an experienced Retail Operations Head to oversee and manage the end-to-end operations of our multi-store retail chain in Madurai The ideal candidate will ensure smooth store operations drive sales performance optimize inventory implement SOPs manage teams and ensure excellent customer experience across all outlets Key Responsibilities Oversee day-to-day operations of all retail outlets in the region Monitor store performance sales targets footfall conversion rates and profitability Implement and enforce Standard Operating Procedures SOPs Manage store managers supervisors sales staff and support teams Drive visual merchandising brand standards and store presentation Ensure optimum inventory planning stock availability and shrinkage control Plan and execute retail promotions offers and seasonal campaigns Conduct store audits and operational reviews Ensure excellent customer service and handle escalations Coordinate with supply chain HR marketing and finance teams Implement training programs for staff performance improvement Drive new store openings expansion plans and process improvements Monitor competition and execute strategies to improve market share Ensure compliance with statutory and company policies Requirements Core Retail Skills Retail Chain Management Multi-Store Operations Store Performance Monitoring P L Ownership Inventory Stock Management Visual Merchandising Customer Experience Management Retail Audits SOP Implementation Team Leadership Staff Coordination Vendor Supply Chain Coordination Management Analytical Skills Sales Forecasting Budgeting Cost Control Problem Solving Decision Making Data-Driven Operational Analysis Process Optimization Task Delegation Reporting Documentation Advantages RetailOperationsHead RetailJobs MaduraiJobs StoreManagement RetailChainStores OperationsHead RetailCareers HiringNow RetailLeadership AreaManagerJobs TeamManagement

📌 Retail Operations Head (Madurai)
🏢 Smart Work Consultants
📍 Madurai