Sales support executive Location Mumbai Industry HVAC Division Pharma Responsibilities Sales Coordination Administration Prepare generate and follow up on sales quotes proposals and equipment estimates Enter and manage sales orders project documentation and pricing data in CRM ERP systems Maintain sales records customer files and product inventory information Track open quotes and provide timely updates to sales representatives and customers Customer Support Respond to customer inquiries regarding product availability lead times pricing and technical information Coordinate with internal departments including engineering operations and logistics to ensure timely delivery of HVAC equipment and materials Troubleshoot customer issues and escalate complex requests to sales or technical teams Assist with warranty registration returns and service-related questions Technical Support HVAC-Specific Provide basic technical guidance on HVAC equipment such as units controls accessories ventilation systems and installation requirements Interpret product specifications submittals and engineering drawings Support the preparation of technical documentation submittal packages and compliance materials Sales Team Support Assist field sales representatives with scheduling customer follow-ups bid preparation and project tracking Generate sales reports and analytics to support forecasting and pipeline development Coordinate vendor pricing promotions and product updates for the sales team Operational Coordination Work closely with procurement and logistics to monitor order status shipping schedules and inventory levels Communicate proactively with customers regarding shipment updates delays and delivery arrangements Ensure accuracy of purchase orders and resolve discrepancies Job Type Full time Pay 25 000 00 - 32 000 00 per month

📌 Sales Support Executive (Maharashtra)
🏢 PMV Groups
📍 Maharashtra