ASK Expert Date 2 Dec 2025 Location Nagpur Nagpur IN Company Mahindra Mahindra Ltd Qualification 3 Year Diploma or Degree B-Tech BE in Mechanical Agriculture Experience Min 3 Year Experience in Field Training Key Responsibilities 1 Responding to Queries via Call Address customer calls understand tractor-related complaints and provide effective resolutions by applying your technical expertise 2 Handling Technical Assistance Requests TAR on ASK Portal Manage and respond to TARs Technical Assistance Requests submitted through the ASK portal ensuring timely and accurate solutions are delivered Competencies Problem Solving Solid aptitude for identifying issues and implementing effective solutions Technical Proficiency Expertise in handling Laptop with having skills MS- OFFICE IT systems and other digital platforms Communication Skills Excellent verbal and written communication for stakeholder engagement and team collaboration Customer-Oriented Approach Focused on delivering quality solutions and maintaining customer satisfaction General Skills Time Management Efficiently prioritize tasks to meet deadlines Team Collaboration Work effectively in cross-functional teams to achieve shared objectives Interpersonal Skills Build strong relationships with colleagues Dealer person Adaptability Quickly adjust to new technologies processes and work environments Self-Motivation Stay driven and focused to consistently achieve high performance