Company Description At Konecranes we believe that excellent customer experience is built on the people behind the Konecranes name Everything we do we do with passion and drive We believe diversity drives business success and is the foundation for our growth We welcome different backgrounds and skills that enrich our community and we promote a place where we can ALL be ourselves This is what makes Konecranes a unique place to work Konecranes Information Technology organization secures sustainable growth and operational excellence through IT Innovation and data insights The service portfolio is wide from IT services provided to enable Konecranes business processes through Helpdesk all the way to the business intelligence and analytics identifying new business opportunities We are looking for Service Specialist One of Konecranes core competitive advantages is its highly skilled motivated and engaged employees Create a joint foundation for all Konecranes employees They are the backbone of our company and guide our decisions and priorities Konecranes values are a part of our identity and shown in our behavior - the values guide our leadership operations and activities We are now looking for Specialist Crane Service who is passionate about working in Field Services role In this role you will be responsible for the services and maintenance at site location Your key responsibilities Work assignments are planned by the branch service planner or maintenance planner and assigned to the field operative The field operative accepts work packages and enters work against the SR WP The field operative cannot create new service requests except through do work Record faults exceptions using Risk Recommendation method Estimate labor hours and parts cost for repairs Perform Safety Review and Visit Review and record next steps Consult with our customers to permit informed buying decisions based on recommendations made Awareness of ISO 14001 45001 Standards Qualifications What should you bring Diploma B E Mechanical Number of years of experience 6-8 years Competencies and skills we expect for this role CRM Siebel - Field Service portal operating Field Service exposure Customer focused Basic Crane Technical knowledge Additional Information Why join us We are a global company with history dating back to 1910 - with future looking attitude that has brought us here today Now together we are shaping the next generation of material handling for smarter and safer world We believe in creating a workplace that is built on trust flexibility friendliness and inclusivity towards each other and culture with open communication and low hierarchy We are a robust expert organisation where you are able to use modern tools and technologies - while embracing agile methodologies and continuous learning and development Competitive Salary Work-Life balance Innovative and dynamic working environment Possibility to work in leading crane building company with leading technology Interested If this role sparked your interest please submit your application at latest on our career site We will contact you after the application period at latest Have questions Please contact the recruiting manager via email essi example at konecranes com or Global Talent Acquisition Specialist xx Konecranes moves what matters We are a global leader in material handling solutions serving a broad range of customers across multiple industries We consistently set the industry benchmark from everyday improvements to the breakthroughs at moments that matter most because we know we can always find a safer more productive and sustainable way That s why with 16 000 professionals in over 50 countries we are trusted every day to lift handle and move what the world needs Konecranes is committed to ensuring that all employees and job applicants are treated fairly in an environment which is free from any form of discrimination