Restaurant Operations Manager Position Summary The Restaurant Operations Manager is responsible for overseeing daily restaurant operations ensuring smooth coordination between front-of-house and back-of-house teams maintaining high service and quality standards driving profitability and delivering an exceptional guest experience This role involves strong leadership operational planning financial oversight team development and continuous improvement Key Duties and Responsibilities1 Operations Management Ensure seamless coordination between front-of-house dining area service team guest flow and back-of-house kitchen prep areas storage Enforce and oversee adherence to Standard Operating Procedures SOPs for opening shift management closing cleaning service flows and events Maintain strong floor presence during peak hours to observe service support staff solve issues and ensure smooth workflow Monitor service standards including guest greeting order taking food and beverage delivery reservation handling and special requests Address and resolve guest complaints promptly using feedback to improve service and operations 2 Financial Business Performance Develop and monitor budgets sales targets and cost controls food cost labour cost utilities waste Analyse P L statements cost of goods sold COGS labour variances waste spoilage and staffing efficiency Work with procurement to negotiate with suppliers for quality pricing and timely delivery of goods Ensure accurate cash handling billing daily sales reconciliation and closing of accounts 3 Staffing Team Leadership Create efficient duty rosters and shift schedules based on business demands while managing labour costs Foster a positive motivated workplace with high morale low turnover and strong teamwork Ensure staff compliance with grooming hygiene uniform and service standards Conduct pre-shift briefings to communicate daily goals menu changes service updates and promotions Coach train and mentor staff to develop skills and maintain high service performance 4 Quality Hygiene Safety Ensure all food and beverage items meet restaurant standards for taste presentation portioning and consistency Enforce hygiene sanitation and safety standards including kitchen cleanliness equipment maintenance pest control and waste management Ensure compliance with food safety regulations and staff certifications Collaborate with kitchen chef to monitor menu performance profitability seasonal offerings and customer preferences 5 Customer Experience Business Growth Work to increase guest visits drive repeat business and build customer relationships Manage VIP guests large parties and special events to ensure exceptional service Support marketing initiatives promotions and campaigns to boost sales 6 Reporting Continuous Improvement Generate and present regular reports to management owners sales costs labour inventory guest feedback and service metrics Identify operational inefficiencies and implement process improvements to optimize workflows and productivity Set and track short-term and long-term goals for operations team development and business growth Perform any other duties assigned by the reporting manager Qualifications Skills Optional Add-On Degree in Hospitality Management or related field preferred Vast experience in restaurant or F B operations management Solid understanding of P L budgeting and cost control Excellent leadership communication and problem-solving skills Ability to work under pressure and handle fast-paced service environments Strong customer service orientation and attention to detail Job Type Full-time Pay 100 000 00 - 150 000 00 per month Benefits Food provided Health insurance Paid sick time Provident Fund Work Location In person

📌 Hotel Operations Manager (Karnataka)
🏢 Jubilee Mission College of Nursing & Ezi Nurse
📍 Karnataka