Tele Counsellor - Domestic Department Call Centre Job Location Sector 18 Gurgaon Working Days Monday to Saturday Sunday fixed off Working Hours 10 00 AM to 7 00 PM About the Role We are looking for confident and customer-focused Tele Counsellors who can handle outbound calling and generate walk-in leads for our seminars The role involves engaging with prospective students explaining course offerings and motivating them to attend the free walk-in seminar conducted by Frankfinn Key Responsibilities Make outbound calls to prospective students from the provided lead database Counsel students on available courses and career opportunities Convince students to attend the free walk-in seminar Maintain call logs follow-ups and database updates regularly Achieve daily weekly calling and conversion targets Ensure professional communication and a positive caller experience Eligibility Criteria Minimum qualification 12th pass Undergraduates can also apply Age between 18 to 34 years Fresher with valuable communication skills may apply Candidates with 6 months to 5 years of BPO outbound calling tele-calling tele-sales lead generation experience preferred Required Skills Must be able to communicate fluently in both Hindi and English Clear speech and good pronunciation no major MTI or RTI issues Confident talkative and persuasive with strong convincing ability Ability to speak at least 3-4 lines on any given topic without hesitation Customer-first approach and willingness to work in a performance-driven environment Compensation Fresher 16 000 in hand - 20 000 CTC Experienced 21 000 - 26 000 In hand CTC no PF deduction Other Requirements No travel involved Must be medically fit no chronic contagious diseases Who Should Apply Candidates who enjoy talking to people and are confident in outbound calling lead generation or tele-sales roles This role is ideal for individuals who want to build a career in counselling customer engagement or sales support Job Types Full-time Permanent Pay 16 000 00 - 26 000 00 per month Benefits Health insurance Provident Fund Application Question s Can you join immediately yes or no Education Bachelor s Required Experience Telemarketing 1 year Required Lead generation 1 year Required Outbound voice 1 year Required Outbound sales 1 year Required Language Hindi Required Location Gurgaon Haryana Required Work Location In person