Job Title Receptionist About Organisation Craftsmanship and quality are the hallmarks of Bholasons that has been attracting customers for generations The organisation ensures transparency from making to marketing and unparalleled customer satisfaction Unlike other brands who indulge in mass production we create hand crafted masterpiece every time Job Brief We are looking for Receptionists for our retail jewellery store to provide excellent customer service to build and deepen relationships with internal and external stakeholders Candidates possessing pleasant clear voice and excellent communication skills with an orientation towards customer service will excel in the role A graduate degree is a must Candidates with strong written and spoken communication skills English and Hindi who can manage the EPABX efficiently and effectively will stand out You will help the CRM and administrative departments besides providing support to all departments in the organisation You are a goaldriven proactive team player with a positive attitude and a desire to promptly service internal and external customers Ultimately you will ensure that callers are effectively attended and provide a positive experience to all stakeholders Job responsibilities Receiving calls and directing them for response to appropriate desk Observing telephone etiquette Doing outbound calling for various stakeholders Recording and escalating issues related to calls Assisting the administrative function through the reception desk Leading the CRM programmes Managing and updating directories and contacts Ensuring safety with entry and exit control Checking lines and reporting faults Managing the EPABX system and being aware of its features Taking and passing messages To perform any other function as decided by management Job Type Full time Pay 20 000 00 - 25 000 00 per month Benefits Leave encashment Provident Fund Ability to commute relocate C Block Sushant Lok 1 Gurgaon - 122002 Haryana Reliably commute or planning to relocate before starting work Required Education Bachelor s Preferred Experience Front desk - Receptionist 1 year Required total work 1 year Required Language English Required Work Location In person