The Manager Internal Audit (Quality & CX)serves as the independent assurance arm of the Global Quality function.Responsible for conducting audits, validations,investigations,& effectiveness reviews across all quality & customer exp programs globally
Required Candidate profile
8–12 years of exp in Contact Center Quality Assurance, Customer Exp, Internal Audit, Operational Excellence, or Business Assurance
Minimum 3–5 years of leadership experience managing QA or CX programs