EMPLOYEE APPOINTMENT – WORK ETHICS & CUSTOMER SERVICEOur Values

Our company works with Chartered Accountants (CAs), loan consultants, banks/NBFCs, and financial professionals to provide the best possible services to our customers.

Every employee, whether fresher or experienced, is expected to follow these simple principles:

1. CUSTOMER TRUST FIRST

Never mislead a customer. Never give false information or false promises.

Customer trust is more important than getting one business deal.

2. BE HONEST & TRANSPARENT

Always explain the service, requirements, charges, and process clearly. If you do not know something, ask your senior instead of giving the wrong information.

3. NO FALSE LOAN PROMISES

Never guarantee loan approval, loan amount, interest rate, or any other result unless it has been officially confirmed by the concerned institution.

4. RESPECT EVERY CUSTOMER

Speak politely, listen carefully, and understand the customer's requirement before giving advice or taking any action.

5. FRESHERS & TRAINED EMPLOYEES

Freshers:



Learn the process properly and ask questions whenever you are unsure.

Experienced/Trained Employees: Use your experience responsibly and guide customers and junior employees correctly.

6. PROTECT COMPANY REPUTATION

Every employee represents the company. Your words and actions directly affect our reputation.

OUR GOLDEN RULE“DO NOT MISLEAD THE CUSTOMER FOR SHORT-TERM BUSINESS.BUILD TRUST FOR LONG-TERM RELATIONSHIPS.”

HONEST SERVICE • CUSTOMER TRUST • PROFESSIONAL WORK • LONG-TERM RELATIONSHIP

EMPLOYEE DECLARATION

I understand and agree to follow the above principles and provide customers with honest, professional, and responsible service.

Employee Name: ______________________

Signature: ___________________________

Date: _______________________________

Pay: ₹15,000.00 per month

Perks:
- Cell phone reimbursement
- Work from home

Work Location: In

📌 TELECALLING AND MAIL OPERATIONS (Laxmi Nagar)
🏢 BRK CONSULTANT AND ADVISORS
📍 Laxmi Nagar