About the Role:

As a Design Operations Lead supporting the Amgen Design System, you will drive adoption, onboarding, and operational excellence across brands and product teams. Youll act as the connective tissue between design, engineering, and business stakeholdersensuring the system is not just built, but effectively used. This role is critical to scaling the system across a complex, multi-brand ecosystem.

Key Responsibilities:

Contributing to Strategic Initiatives:
- Lead brand onboarding into the Amgen Design System (intake, planning, tracking).
- Manage roadmaps, timelines, and migration plans across multiple workstreams.
- Establish and maintain tracking systems (e.g., Smartsheet, Jira).
- Coordinate across UX, engineering, and AEM teams to ensure aligned delivery.
- Drive communication and transparency (status updates, release notes, stakeholder syncs).
- Support governance processes (component intake, prioritization, approvals).
- Facilitate office hours, training sessions, and documentation rollout.
- Identify and resolve process gaps, inefficiencies,



and communication breakdowns.

Team Delivery:
- Collaborate closely with product managers, developers, and content specialists based in India to ensure smooth project execution and cross-functional alignment.
- Contribute to a collaborative team workplace by promoting open communication, knowledge sharing, and a commitment to continuous improvement.
- Support day-to-day operations by participating in sprint planning sessions, tracking tasks, and coordinating with vendors and cross-functional teams as needed.

Driving Operational Excellence :
- Establish robust workflows for development, testing, deployment, and maintenance within Adobe Experience Manager and other Adobe tools.
- Monitor performance metrics, manage A/B testing efforts, and champion data-driven decision-making.
- Ensure SEO best practices, accessibility standards, and compliance guidelines are consistently implemented.

Collaboration Commun

📌 Sr. Associate (Hyderabad)
🏢 Amgen
📍 Hyderabad