Role & responsibilities
- Handle installation, commissioning, servicing, troubleshooting, and breakdown maintenance of heating/thermal equipment.
- Conduct regular customer visits and ensure timely resolution of service issues.
- Identify aftermarket sales opportunities for spares, AMC, service contracts, and upgrades.
- Coordinate with sales, technical, and service teams for smooth execution.
- Prepare service reports, quotations, and customer documentation.
- Maintain robust customer relationships and satisfaction.
- Support revenue generation through aftermarket services and spare parts.
Preferred candidate profile
Looking for a candidate having
- 512 years of experience in aftermarket service, field service, or technical support within industrial heating/thermal products.
- Hands-on experience in:
- Oil & Gas Burners
- Boilers
- Heat Exchangers
- Heating Systems / Thermal Equipment