Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive advantages, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more careers.bms.com/working-with-us.

Position Summary
IT Support Services delivers end-to-end IT support to our global Bristol Myers Squibb workforce ‘when,



where and how you need it.’ IT Site Services is a critical component of our IT Support Services global delivery model as the ‘face of IT’ when it comes to offering support through a variety of channels including a user-centric bespoke IT Concierge offering. Besides this, IT Site Services partners with BMS IT/Digital to deliver all site-related digital capabilities and support services. We are servicing over 100 diverse company sites across the globe.

The Manager – IT support, IT Site Services is responsible for IT Site Support activities. As part of this role, you will take part in daily IT operational support activities along with augmented support technicians, additionally providing guidance and leadership to ensure a smooth execution of service delivery. The role will report to the India Site Services Delivery Manager (SDM) and will also assist the SDM by coordinating site activities, managing support ticket queues, overseeing inventory, liaising

📌 Manager - IT Site and Support Services (Hyderabad)
🏢 Bristol-Myers Squibb
📍 Hyderabad