We are seeking an energetic and customer-oriented After Sales Support Executive to manage client communications and service coordination after product installation. The role requires strong English communication skills as you’ll be interacting with international clients.
Key Responsibilities
- Handle incoming customer queries and complaints via calls or emails.
- Coordinate with technicians and service teams to ensure timely support.
- Maintain detailed logs of customer interactions and resolutions.
- Follow up with customers to confirm issue resolution and satisfaction.
- Prepare daily and weekly service reports for management.
- Ensure a professional, courteous, and solution-driven approach in every interaction.
Requirements
- Fluent in English (spoken and written) – mandatory
- Minimum 1 year of experience in customer service or after-sales support (freshers with good communication skills can also apply)
- Basic knowledge of MS Office and CRM software
- Strong coordination and multitasking abilities
- Willingness to work morning shift (6 AM to 3 PM)
Why Join Us
- Competitive salary and growth opportunities opportunities
- Supportive and learning-friendly work culture
- Opportunity to work with a fast-growing solar solutions company
To Apply:
Call or WhatsApp us at (phone hidden) or apply directly on Indeed.
Job Type: Full-time
Pay: ₹20,000.00 - ₹35,000.00 per month
Benefits:
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Provident Fund
Work Location: In person
📌 Support Executive (Jagatpur)
🏢 NX ECO POWER INDIA
📍 Jagatpur
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