Job Summary

Amgen is committed to driving operational excellence and continuous transformation to better serve patients worldwide. The Manager, Business Performance Operations Transformation will support this mission by executing transformation initiatives, enabling change management activities, and driving continuous improvement across Operations.

This role will lead a team based in India (approximately 68 team members) responsible for supporting transformation programs, change management efforts, and Continuous Improvement 2.0 (CI 2.0) mindset (CI + AI). The Manager will partner with global stakeholders to ensure effective execution, consistency of approach, and delivery of measurable business outcomes.

Key Responsibilities
- Execute Transformation Initiatives: Support the delivery of transformation programs by translating strategic priorities into structured workplans, tracking progress, and ensuring timely execution.
- Team Leadership Delivery Management: Lead and develop a team responsible for supporting transformation, change management,



and continuous improvement 2.0; ensure high-quality, consistent deliverables and effective workload management.
- Change Management Support: Drive change management activities including stakeholder engagement, communications, training coordination, and adoption tracking to enable successful program outcomes.
- Continuous Improvement 2.0 (CI 2.0): Promote a culture of continuous improvement and AI by identifying opportunities, supporting process enhancements, and leveraging standard methodologies and tools.
- Program Support Governance: Support program governance through status tracking, reporting, risk identification, and issue resolution; maintain dashboards and reporting to provide visibility into progress and impact.
- Data Reporting Enablement: Leverage data, analytics, and reporting tools to monitor performance, generate insights, and support decision-making.
- Cross-Functional Collaboration: Partner with stakeholders

📌 Operations Transformation Manager (Hyderabad)
🏢 Amgen
📍 Hyderabad