About the Role OSTTRA India The Role Associate Order to Cash Collections The Team Osttra Finance Team is based out of the UK India Penang Sweden and US It is an entrepreneurial team who is highly energetic adaptable dynamic and works beyond boundaries to deliver the real values We are standing up an independent global finance team The Impact OSTTRA has the largest financial institutions in the world as clients We believe that long-term value to the client is the most important goal of our team and technology is the tool to bring that value and your contribution in the form of delivery improvements and innovations can have a significant impact on the financial system What s in it for you Associate - Order to Cash OTC Collections role will be part of Osttra Finance Team which is based out of the UK India Penang Sweden and US It is an entrepreneurial team who is highly energetic flexible dynamic and works beyond boundaries to deliver the real values We are standing up an independent global finance team and this is a great opportunity to be part of OSTTRA Work Hours UK Shift Responsibilities The Collections Associate will focus on the execution and accurate reporting of collections activities Core Collections Account Execution Execute the daily Collections process focusing on timely follow-up for outstanding invoices and resolution of basic client issues Maintain complete accurate control of client emails and list of open issues clearly documenting actions for end-to-end closure Assist in developing and implementing standard realistic payment plans and schedules Proactively identify and resolve basic discrepancies or issues that may arise during the collection cycle such as billing errors or missing PO information Systems and Documentation Execute the collections process with a good understanding of OSTTRA businesses and product data Support the maintenance of relevant SOPs Standard Operating Procedures Develop a working understanding of the different billing systems specifically SAP and log issues with respective technical teams Support the Billing Team by assisting with data gathering necessary for invoice amendments Stakeholder Management Reporting Collaborate with internal departments Sales Technology Finance and customers to resolve routine billing errors and payment disputes and help expedite the collections process Assist in generating data and preparing reports for the Commercial Dashboard Assist in producing and tracking daily weekly metrics including but not limited to Cash Inflow Collection Effectiveness Index CEI and Recovery Rate Process Audit Support Provide support during audit engagements for the Collections process by gathering required documentation Assist in identifying basic opportunities to enhance and streamline existing processes and gaps Key Metrics Responsible for producing metrics including but not limited to Cash Inflow forecast to Treasury Collection Effectiveness Index CEI Recovery Rate Right Party Contact RPC Rate What We re Looking For Basic Required Experience To be successful in this role the Associate - Order to Cash OTC Collections must possess a mix of Technical Professional competencies They must be adept at Experience 5-7 years of relevant experience in an OTC Collections process with a global organisation Financial Services experience will be preferred Stakeholder Management managing key stakeholders across teams such as Sales Technology including Finance across multiple locations Customer Management Ability to resolve customer queries with effective resolution within agreed timescales Teamwork A collaborative and cooperative attitude with the ability to work effectively with cross-functional teams A cooperative attitude with the ability to work effectively within cross-functional teams Communication Exceptional verbal and written communication skills with the ability to present complex billing information clearly and concisely to key stakeholders Good presentation skills is a must Analytical skills Strong ability to analyse billing data identify trends and explain variances Attention to Detail Meticulous approach to reviewing historical outstanding invoicing data identify and resolve issues with the stakeholders and customers Candidate should be highly accurate in data entry and record keeping Adaptability Ability to thrive in a fast-paced dynamic environment and manage competing priorities effectively Problem-solving Proactive and solution-oriented mindset with the ability to identify issues and implement effective resolutions Strong analytical and critical thinking skills to troubleshoot and resolve complex issues Organizational Skills Ability to multitask prioritize and manage a high volume of work in a fast-paced environment Technological proficiency Strong proficiency in Microsoft Excel VLOOKUP pivot tables advanced formulas and extensive experience with SAP High Radius and Salesforce environment for billing functionalities Qualifications Graduate in Finance MBA is preferred Specialization in Order to Cash management process at least for the last 5 - 7 years Proven specialization in collections process The Location Gurgaon India About Company Statement OSTTRA is a market leader in derivatives post-trade processing bringing innovation expertise processes and networks together to solve the post-trade challenges of global financial markets OSTTRA operates cross-asset post-trade processing networks providing a proven suite of Credit Risk Trade Workflow and Optimisation services Together these solutions streamline post-trade workflows enabling firms to connect to counterparties and utilities manage credit risk reduce operational risk and optimise processing to drive post-trade efficiencies OSTTRA was formed in 2021 through the combination of four businesses that have been at the heart of post trade evolution and innovation for the last 20 years MarkitServ Traiana TriOptima and Reset These businesses have an exemplary track record of developing and supporting critical market infrastructure and bring together an established community of market participants comprising all trading relationships and paradigms connected using powerful integration and transformation capabilities About OSTTRA Launched in 2021 OSTTRA unites four businesses that have been at the heart of post-trade evolution and innovation for over 20 years MarkitServ Traiana TriOptima and Reset With an outstanding track record of developing and supporting critical market infrastructure our combined network connects thousands of market participants to streamline end to end workflows - from trade capture at the point of execution through portfolio optimization to clearing and settlement Joining the OSTTRA team is a unique opportunity to help build a bold new business with an outstanding heritage in financial technology playing a central role in supporting global financial markets Learn more at www osttra com What s In It For You Benefits We take care of you so you can take care of business We care about our people That s why we provide everything you and your career need to thrive at S P Global Our benefits include Health Wellness Health care coverage designed for the mind and body Flexible Downtime Generous time off helps keep you energized for your time on Continuous Learning Access a wealth of resources to grow your career and learn valuable new skills Invest in Your Future Secure your financial future through competitive pay retirement planning a continuing education program with a company-matched student loan contribution and financial wellness programs Family Friendly Perks It s not just about you S P Global has perks for your partners and little ones too with some best-in class benefits for families Beyond the Basics From retail discounts to referral incentive awards small perks can make a big difference For more information on benefits by country visit https spgbenefits com benefit-summaries Recruitment Fraud Alert If you receive an email from a spglobalind com domain or any other regionally based domains it is a scam and should be reported to reportfraud spglobal com S P Global never requires any candidate to pay money for job applications interviews offer letters pre-employment training or for equipment delivery of equipment Stay informed and protect yourself from recruitment fraud by reviewing our guidelines fraudulent domains and how to report suspicious activity here Equal Opportunity Employer S P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race ethnicity color religion sex sexual orientation gender identity national origin age disability marital status military veteran status unemployment status or any other status protected by law Only electronic job submissions will be considered for employment If you need an accommodation during the application process due to a disability please send an email to EEO Compliance spglobal com and your request will be forwarded to the appropriate person US Candidates Only The EEO is the Law Poster http www dol gov ofccp regs compliance posters pdf eeopost pdf describes discrimination protections under federal law Pay Transparency Nondiscrimination Provision - https www dol gov sites dolgov files ofccp pdf pay-transp 20English formattedESQA508c pdf 20 - Professional EEO-2 Job Categories-United States of America BSMGMT203 - Entry Professional EEO Job Group Job ID 322897 Posted On 2025-12-01 Location Gurgaon Haryana India

📌 Associate Order To Cash (collections) (Haryana)
🏢 S&P Global
📍 Haryana