Wondering what s within Beckman Coulter Diagnostics Take a closer look At first glance you ll see that for more than 80 years we ve been dedicated to advancing and optimizing the laboratory to move science and healthcare forward Join a team where you can be heard be supported and always be yourself We re building a culture that celebrates backgrounds experiences and perspectives of all our associates Look again and you ll see we are invested in you providing the opportunity to build a meaningful career be creative and try new things with the support you need to be successful Beckman Coulter Diagnostics is proud to work alongside a community of six fellow Diagnostics Companies at Danaher Together we re working at the pace of change to improve patient lives with diagnostic tools that address the world s biggest health challenges The Senior Customer Support Engineer for Beckman Coulter Diagnostics is responsible 1 Responsible for assign installation base -installation PM modification breakdowns LIS issue instrument maintenance training timely PM kit and parts ordering and return excess spare parts Call logging and debriefing in SM software Timely escalate unresolved call and resolve with the help of technical team travelling within the territory and available to travel in short notice for emergency 2 Maintains excellent customer relationship specifically with his her directly assigned accounts 3 Adheres to Danaher policies procedures and standards This position is part of the Service Department located in Agra and will be Fully Remote At Beckman Coulter our vision is to relentlessly reimagine healthcare one diagnosis at a time You will be a part of the Service Team-North India and report to the State Service Manager - U P UK If you thrive in a challenging passionate instrumental and competitive role and want to work to build a world-class Service provider and Healthcare organization read on In this role you will have the opportunity to Grow along with a leading IVD segment organization Provide in office support for our instruments which will lead to advancing healthcare and patient supports Ability to interact with our team of service professionals and other cross function which are very critical for the role The essential requirements of the job include Education Diploma or Graduation- Electrical Electronics Biomedical Engineering Any subjects with electrical and electronics in curriculum Experience along with Background and functional Knowledge Three years on any type of with Basic experience on In-Vitro Diagnostics Equipment Hematology Chemistry or Immunoassay Should have knowledge of Networking and Interface related issues Customer-centric attitude Take ownership to provide on-time solutions to customers and be passionate about ensuring the highest level of customer experience in service support Problem Solving Skills Can logically resolve or troubleshoot in times of crisis and leverage expert help Computer Proficiency MS -office Teams Networking Good written and verbal communication skills It would be a plus if you also possess previous experience in Independently handling 1 or more product group example Immunoassay Analyzer Hematology Analyzer or Chemistry Analyzer with timely expert support Able to identify application vs service issues and collaborates to resolve Ability to prioritize customer needs Ability to coordinate and collaborate with other functions to achieve client delight At Beckman Coulter Diagnostics we believe in designing a better more sustainable workforce We recognize the benefits of flexible remote working arrangements for eligible roles and are committed to providing enriching careers no matter the work arrangement This position is eligible for a remote work arrangement in which you can work remotely from your home Additional information about this work from home arrangement will be provided by your interview team Explore the flexibility and challenge that working for Beckman Coulter Diagnostics can provide Join our winning team today Together we ll accelerate the real-life impact of tomorrow s science and technology We partner with customers across the globe to help them solve their most complex challenges architecting solutions that bring the power of science to life For more information visit www danaher com At Danaher we value diversity and the existence of similarities and differences both visible and not found in our workforce workplace and throughout the markets we serve Our associates customers and shareholders contribute unique and different perspectives as a result of these diverse attributes

📌 Sr. Customer Support Engineer - Agra (New Delhi)
🏢 Beckman Coulter ???????Diagnostics
📍 New Delhi