Key Responsibilities Welcome guests warmly and assist them with check-in check-out and inquiries Provide accurate information about hotel facilities services and local attractions Handle guest requests feedback and complaints professionally and promptly Coordinate with other departments to ensure smooth guest experiences Maintain records process payments and handle billing accurately Uphold grooming standards hospitality etiquette and safety protocols Ensure work areas are neat clean and guest-ready at all times Requirements Diploma Degree in Hotel Management or equivalent qualification Prior experience in hospitality service industry preferred freshers welcome Robust communication and interpersonal skills Customer-focused positive attitude and team spirit Flexibility to work in shifts weekends and holidays Job Type Permanent Pay 13 000 00 - 18 000 00 per month Ability to commute relocate Kollam Kerala Reliably commute or willing to relocate with an employer-provided relocation package Preferred Application Question s Do you have any Experience in Hotels or Resorts Had you completed any Degree or Diploma related Hotel management courses Work Location In person