We re looking for a Product Quality Specialist who will not only validate our product releases but also pioneer AI-powered testing approaches to ensure the highest quality for our customers This role is embedded in the Product organization focusing on real-world quality validation analytics-driven issue detection and automation of customer journeys Mandatory Applications without a cover letter will not be considered The cover letter must Clearly highlight your key professional achievements over the past 2-3 years a summary of experience with AI tools briefly Not exceed one A4 page in length Responsibilities Ensure end-to-end quality of product features Apply deep knowledge of using AI tools for product quality control and combine hands-on validation with AI-augmented testing to scale coverage Develop and maintain product test documentation to align with product requirements Validate key user flows Run Customer Journey Tests CJM Simulate and monitor end-to-end user flows registration login payments core product flows on production Monitor product health Check metrics dashboards and analytics to spot anomalies or quality issues after launch Support fast iteration Be embedded in the Product team to give rapid feedback on whether new releases meet real-world use cases Perform cross-platform testing desktop mobile web native apps Collaborate with product managers and designers to define acceptance criteria and ensure transparent test coverage Investigate and reproduce customer-facing issues document findings with clarity and precision Monitor product releases participate in sprint ceremonies and contribute to release go no-go decisions Support localisation and regulatory testing for multiple jurisdictions Requirements Advance English C1 for reading documentation reporting and communication Possibility to work in CET time zone - 1 hour 5 years experience in software testing QA or product operations with a strong focus on customer experience Specialized or close to specialized education preferably technical Availability of certificates of training completion additional courses etc Solid understanding of analytics tools e g Amplitude GA Mixpanel or similar Ability to design and execute practical outcome-driven test cases without over-engineering Strong collaboration skills comfortable working directly with product managers engineers and stakeholders Proactive mindset you don t just report issues you help define what good looks like Recommendations from previous employers will be considered a strong advantage Benefits Fixed salary KPI bonus Flexible work schedule Fully remote work format Opportunity to work in a dynamic and rapidly developing field

📌 Senior Product Quality Specialist (Tamil Nadu)
🏢 Neo Group
📍 Tamil Nadu