Ensure to collect all necessary documents as per credit policy for assigning credit limits Maintaining bookkeeping databases and spreadsheets updating information as needed Communicating with previous clients and customers to request payment and arrange payment plans Collecting payment from customers and accurately recording it into the system Handling of any overdue escalation mails from customers Collection and maintain list of security details for customers Month end processing and reporting requirements Ensuring all associate activities are compliant to the audit requirements Maintain and develop relationships with relevant markets and clients serviced by team and all major customers within those markets as appropriate Identify opportunities for continuous process improvement and cutting-edge solutions and communicate to direct manager Assign and process collection requests Perform customer preliminary check in tools like SAP Oracle Net Suit To ensure adherence to SLA at all times

📌 Assistant Manager (Bengaluru)
🏢 EXL Service
📍 Bengaluru