Project Role Application Tech Support Practitioner Project Role Description Act as the ongoing interface between the client and the system or application Dedicated to quality using exceptional communication skills to keep our world class systems running Can accurately define a client issue and can interpret and design a resolution based on deep product knowledge Must have skills Python Programming Language Good to have skills NA Minimum 2 year s of experience is required Educational Qualification 15 years full time education Summary As an Application Tech Support Practitioner you will serve as the vital link between clients and our systems or applications Your typical day will involve engaging with clients to understand their needs troubleshooting issues and ensuring the seamless operation of our world-class systems You will utilize your exceptional communication skills to provide clarity and support while leveraging your deep product knowledge to design effective resolutions for client challenges Your commitment to quality will be evident as you work diligently to maintain high standards in service delivery and client satisfaction Roles Responsibilities - Expected to perform independently and become an SME - Required active participation contribution in team discussions - Contribute in providing solutions to work related problems - Assist in the development and implementation of support processes to enhance client satisfaction - Provide training and guidance to junior team members to foster a team-oriented environment Professional Technical Skills - Must To Have Skills Proficiency in Python Programming Language - Strong problem-solving skills to address client issues effectively - Excellent verbal and written communication skills to facilitate clear interactions with clients - Ability to analyze and interpret technical information to provide accurate solutions - Familiarity with software development life cycle and application support processes Additional Information - The candidate should have minimum 2 years of experience in Python Programming Language - This position is based at our Bengaluru office - A 15 years full time education is required 15 years full time education About Accenture We work with one shared purpose to deliver on the promise of technology and human ingenuity Every day more than 775 000 of us help our stakeholders continuously reinvent Together we drive positive change and deliver value to our clients partners shareholders communities and each other We believe that delivering value requires innovation and innovation thrives in an inclusive and diverse environment We actively foster a workplace free from bias where everyone feels a sense of belonging and is respected and empowered to do their best work At Accenture we see well-being holistically supporting our people s physical mental and financial health We also provide opportunities to keep skills relevant through certifications learning and diverse work experiences We re proud to be consistently recognized as one of the World s Best Workplaces TM Join Accenture to work at the heart of change Visit us at Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences All employment decisions shall be made without regard to age race creed color religion sex national origin ancestry disability status military veteran status sexual orientation gender identity or expression genetic information marital status citizenship status or any other basis as protected by applicable law Our rich diversity makes us more innovative more competitive and more creative which helps us better serve our clients and our communities

📌 Application Tech Support Practitioner (Nagpur)
🏢 Accenture
📍 Nagpur