About MUFG Global Service MGS MUFG Bank Ltd is Japan s premier bank with a global network spanning in more than 40 markets Outside of Japan the bank offers an extensive scope of commercial and investment banking products and services to businesses governments and individuals worldwide MUFG Bank s parent Mitsubishi UFJ Financial Group Inc MUFG is one of the world s leading financial groups Headquartered in Tokyo and with over 360 years of history the Group has about 120 000 employees and offers services including commercial banking trust banking securities credit cards consumer finance asset management and leasing The Group aims to be the world s most trusted financial group through close collaboration among our operating companies and flexibly respond to all the financial needs of our customers serving society and fostering shared and sustainable growth for a better world MUFG s shares trade on the Tokyo Nagoya and Recent York stock exchanges For more informat About Us MUFG Bank Ltd is Japans premier bank with a global network spanning in more than 40 markets Outside of Japan the bank offers an extensive scope of commercial and investment banking products and services to businesses governments and individuals worldwide MUFG Banks parent Mitsubishi UFJ Financial Group Inc MUFG is one of the worlds leading financial groups Headquartered in Tokyo and with over 360 years of history the Group has about 120 000 employees and offers services including commercial banking trust banking securities credit cards consumer finance asset management and leasing The Group aims to be the worlds most trusted financial group through close collaboration among our operating companies and flexibly respond to all the financial needs of our customers serving society and fostering shared and sustainable growth for a better world MUFGs shares trade on the Tokyo Nagoya and New York stock exchanges MUFG Global Service Private Limited Established in 2020 MUFG Global Service Private Limited MGS is 100 subsidiary of MUFG having offices in Bengaluru and Mumbai MGS India has been set up as a Global Capability Centre Centre of Excellence to provide support services across various functions such as IT KYC AML Credit Operations etc to MUFG Bank offices globally MGS India has plans to significantly ramp-up its growth over the next 18-24 months while servicing MUFGs global network across Americas EMEA and Asia Pacific Position details MUFG is seeking a highly motivated and experienced Resource Manager to oversee MGS contractors who are part of the CIAM and SIEM SOAR teams The Resource Manager will be responsible for managing the day-to-day operations ensuring that the offshore team meets performance standards and aligning their work with the company s strategic goals Roles and Responsibilities Team Management Oversee the offshore contractors ensuring they are meeting their job responsibilities and performance standards Coordination Facilitate communication and cross functional collaboration between offshore contractors and onshore teams including engineering IT and business units Performance Monitoring Regularly review and assess the performance of offshore contractors providing feedback and implementing improvement plans as necessary Resource Allocation Ensure that the offshore team is adequately staffed and that resources are allocated efficiently to meet project deadlines Vendor Management Manage relationships with offshore vendors ensuring that contracts are adhered to and that the quality of work meets MUFG s standards Reporting Generate and present regular reports on the performance and progress of the offshore team to senior management Compliance Ensure that all offshore operations comply with MUFG s policies and procedures as well as relevant legal and regulatory requirements Training and Development Identify training needs and opportunities for offshore contractors to enhance their skills and knowledge Job Requirements Experience At least 7 years of experience in technology project management with a focus on managing offshore teams Technical Knowledge Familiarity with CIAM and SIEM SOAR technologies including products such as Ping Identity Okta Transmit Security and Splunk SIEM SOAR Elastic or Splunk or Cribl Torq either of them 3 yrs AI ML Leadership Skills Strong leadership and team management skills with the ability to motivate and guide a diverse team experience handling a team size of 5-10 Communication Skills Excellent verbal and written communication skills with the ability to effectively communicate with both technical and non-technical stakeholders Problem-Solving Strong analytical and problem-solving skills with the ability to identify and address issues proactivel Education Bachelor s in computer science IT or related field