Customer Support Respond to customer inquiries complaints and requests through email in a timely and professional manner Problem Resolution Troubleshoot and resolve customer issues related to products or services Information Provision Provide accurate and detailed information to customers about products services and processes Record Keeping Maintain accurate and detailed records of all customer interactions and transactions in a CRM system Escalation Escalate complex or unresolved issues to the appropriate departments or supervisors Collaboration Work with other team members to ensure consistent service delivery and to share customer feedback Process Improvement Participate in training and provide feedback to help improve customer service processes Job Types Full time Permanent Fresher Pay 18 455 00 - 28 755 00 per month Benefits Provident Fund Work Location In person
📌 Email Process Executive (Tamil Nadu)
🏢 Skillveri Training Solutions
📍 Tamil Nadu
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