Job Description
Site Lead,
leads a Corporate Solutions account relationship for Horizon BCBS. The Corporate Solutions platform is our outsourcing business which provides real estate and workplace strategy, services, and technology to corporates and public institutions globally. This highly visible executive-level role is accountable for developing and implementing a strategic account plan which delights our client and ensures a healthy long-term relationship. The Account Lead anticipates client needs, delivers to outperform on key performance indicators and builds financial plans to exceed growth and profitability targets. The Account Lead creates and manages high performing teams, which stay engaged and thriving.

Responsibilities include:
Delivering High Client Satisfaction
- Aligns with client on key priorities and executes a strategic account plan that delivers against those priorities
- Communicates well at an executive level, but also deeply knowledgeable in operational detail and able to engage tactically as required.




- Ensures service delivery is high quality and exceeds client expectations
- Anticipates needs, responds to client issues in an expedient and skilled manner
- Builds lasting relationships quickly

Building and Managing High Performing Teams
- Hires, attracts and retains a team of top talent employees; improves team performance through regular coaching and feedback; provides recognition
- Understands client’s key business drivers; focuses the team to ensure those priorities are aligned with our deliverables
- Embodies the firm’s values and core behaviors of collaboration, integrity and excellence
- Advances the firm’s diversity and inclusion priorities by focusing on hiring, rotation and promotion
- Identify and groom successor candidates to Account Executive role

Achieving Financial Results
- Develops the budget, manages to ensure plan is met or exceeded in growth and profitability
- Retains all appropriate business lines and expands busin

📌 Site Lead (Gurugram)
🏢 JLL
📍 Gurugram