We are looking for a highly skilled and customer-focused individual to join our team as a Customer Support Associate in BPO Voice and Email Support. The ideal candidate will have excellent communication skills and the ability to provide top-notch support to our customers.

Roles and Responsibility
- Handle customer inquiries via phone, email, or other channels professionally.
- Provide timely and accurate information about products or services.
- Resolve customer complaints and issues efficiently.
- Collaborate with internal teams to resolve complex customer issues.
- Maintain high levels of product knowledge to effectively support customers.
- Consistently meet or exceed performance metrics such as first call resolution rate and customer satisfaction scores.

Job Requirements
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and handle multiple interactions simultaneously.




- Robust problem-solving and analytical skills.
- Proficient in using computer systems and software applications.
- Ability to adapt to changing processes and procedures.
- Strong attention to detail and organizational skills.

About Company

Parthiun is a leading company in the industry, committed to providing exceptional customer experiences. We offer a dynamic and supportive work environment, with opportunities for growth and development.

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📌 Customer Support Associate BPO Voice and Email Support (Midnapore)
🏢 Parthiun
📍 Midnapore