Brennan. Where true performance thrives.
At Brennan, we believe that
*how*
technology is delivered is every bit as significant as
*what*
the technology is. We focus on creating real and relevant value for customers with solutions that fit their specific needs and always reflect their true interests.
It’s a claim backed by our
True Performance System
- a way of working engineered to get us closer, and deliver better, for our customers and their actual experience of technology.
Why join Brennan
True performance for our customers starts with a true belief in our people.
It’s why we’ve structured our business to help our teams, and their talents, shine bright. It's why we’ve created a workplace where people of all backgrounds, beliefs and experiences are welcomed and empowered. And it’s why we’ve built an organisation where real innovation makes a genuine impact and generates true rewards for our team members.
True rewards
In addition to competitive remuneration, Brennan offers extensive benefits, including:
- Training and certification bonuses
- Culture Awards that recognise excellence
- Brennan Daredevils - our annual, all-expenses paid trip awarded to our top performers and outstanding contributors
- Vibrant, fun social activities
- Discounted hardware and software
- An environment that embraces learning and development
The Role:
- Provide 2nd level technical support to Brennan Voice and Data clients, Brennan IT engineers and staff. Will coordinate, collaborate and escalate incidents within established timelines with Level 3 Engineers, Carriers and Suppliers.
- Ensure all contracted levels of performance are achieved and SLA’s as agreed are met.
- Be responsible to continuously improve the efficiency and excellence of Service Delivery as measured by Client Satisfaction ratings.
Role Responsibilities:
- Troubleshoot complex customer network issues (LAN & WAN) and provide corrective actions to restore the customer services.
- Troubleshoot and resolve complex WAN is
📌 Network Engineer (Mumbai)
🏢 Brennan
📍 Mumbai
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