We are hiring for our Group Company Bird Flight Services Private Limited for Jewar Airport Noida Position Passenger Service Operations Key Responsibilities Provide passenger services in compliance with airline airport operator Customs Immigration and CISF regulations Stay informed about all policies procedures and regulations related to passenger handling Address passenger concerns to ensure a smooth travel experience escalate issues to the Team Leader when necessary Receive arriving flights assist passengers and ensure accurate and timely baggage delivery Support transit passengers and offer wheelchair assistance whenever required Prepare and complete pre-flight and post-flight documentation Handle check-in boarding ticketing passport and visa processes accurately and efficiently Inform the Operations Executive of the final passenger count once counters are closed Process update and properly file airline messages during operations Follow up on pending PIR cases and maintain proper documentation Customer Experience Compliance Provide courteous respectful and professional assistance to all passengers Coordinate with AOCC and communicate relevant airline information to concerned departments Report issues beyond your scope of authority to the Team Leader and recommend possible solutions Maintain grooming standards uniform discipline and overall professional conduct Ensure proper handling and safeguarding of company property documents and devices Qualifications Experience Education Graduate in any discipline from a recognized university Experience 0-3 years in passenger or customer service aviation or hospitality preferred Knowledge Familiarity with passenger handling systems check-in boarding procedures and airline standards Skills Solid communication interpersonal and problem-solving skills with the ability to work under pressure Core Competencies Passenger Handling Customer Service Airline Airport Regulatory Compliance Problem Solving Conflict Resolution Teamwork Coordination Communication Interpersonal Skills Safety Security Awareness Documentation Reporting Interested candidates may share their resumes at akash srivastava basdxn in or call 91 (phone hidden) Job Type Full-time Pay From 16 000 00 per month Work Location In person

📌 Passenger Service Operations (Uttar Pradesh)
🏢 Bird Flight Service (India)
📍 Uttar Pradesh