Job ID LEADT008727 Employment Type Regular Work Style on-site Location Noida UP India Travel 25 Role Lead Technical Program Manager Company Overview With 80 000 customers across 150 countries UKG is the largest U S -based private software company in the world And we re only getting started Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve Read on At UKG you get more than just a job You get to work with purpose Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all Here we know that you re more than your work That s why our benefits help you thrive personally and professionally from wellness programs and tuition reimbursement to U Choose a customizable expense reimbursement program that can be used for more than 200 needs that best suit you and your family from student loan repayment to childcare to pet insurance Our inclusive culture active and engaged employee resource groups and caring leaders value every voice and support you in doing the best work of your career If you re passionate about our purpose people then we can t wait to support whatever gives you purpose We re united by purpose inspired by you About the Role We are seeking a highly motivated Lead Technical Program Manager to join our team In this role you will play a pivotal role in orchestrating and delivering complex programs that drive strategic outcomes for the organization Leveraging your exceptional communication skills technical expertise and leadership abilities you will lead cross-functional teams in executing large-scale projects while ensuring alignment with business objectives and priorities Responsibilities Value Stream Management Drive the value stream in collaboration with other Value Stream leads including Technical Program Managers and Program Leads while demonstrating negotiation and communication skills to drive consensus Lead value stream events process improvement initiatives communications and optimization efforts to enhance delivery efficiency and customer satisfaction Consistently maintain an optimized flow of work and information upstream and downstream through the pillar Project Program Management Work closely with cross-functional teams to ensure alignment with project goals and timelines Drive the definition and execution of project program activities including preparation of detailed plans scope definition planning scheduling tracking release management and reporting including risk dependency management with a focus on quality execution excellence and driving successful outcomes Technical Acumen Apply expertise with software development processes to guide project planning and execution ensuring adherence to best practices and standards Leverage technical expertise to orchestrate cross-team dependencies ensuring that features committed to the product roadmap are delivered seamlessly and that they meet quality standards and align with committed timelines Reporting management Create maintain and review project metrics and documentation including flow metrics backlogs project plans meeting minutes action items and other artifacts as needed Be ready to provide regular updates on overall progress milestones and key metrics to stakeholders as aligned with Agile principles Advocate for and hold teams accountable for the adoption of best practices and driving continuous improvement Stakeholder Communication Collaborate with internal and external stakeholders including VSAS organization product managers engineering teams QA and customer support to facilitate communication and ensure clarity of expectations including optimal metrics reporting and risks Problem solving Analyze complex challenges that arise during project execution identify root causes and drive development of innovative solutions to overcome them Perform data analysis to identify trends and thus uncover risks and issues and raise to right stakeholders Leverage conflict management techniques as required with a focus on Customer First Process Improvement Understands Organization s Strategic Intents and Pillar objectives in depth Contribute ideas and suggestions for process improvements and optimization initiatives Drive retrospectives and lessons learned sessions to identify areas for enhancement and implement best practices Be an active change agent in adopting Ways of Working and an enabler in learning activities of the associated teams Basic Qualifications Bachelor s degree or bootcamp equivalent in Computer Science Engineering Information Technology or related field 5 years of experience in a technical role within the software industry with strong understanding of Agile methodologies project and program management concepts Strong analytical and problem-solving skills with the ability to understand complex technical issues and translate them into actionable plans Robust data analytical skills including good hands on with MS Excel JIRA Confluence Power BI with ability to draw data patterns and charts Good communication and interpersonal skills with the ability to collaborate effectively with cross-functional teams and build positive working relationships including conflict resolutions Sound presentation skills including creation and delivery of leadership decks Organized and detail-oriented with the ability to manage multiple tasks and priorities simultaneously Enthusiastic about learning and willing to take on new challenges in a fast-paced agile environment Able to perform in a hybrid-office role requiring three or more days per week in the office Preferred Qualifications Experience with UKG Product Suites Payroll or Payment Services knowledge Ability to leverage a customer-centric lens to represent the customer s needs and preferences where applicable Out-of-the-box thinker and results-driven problem solver who is excited to dive into tough problems and committed to delivering clear business outcomes Having a continuous learning approach including the ability to ask relevant questions to understand requirements and context as well as ability to receive and incorporate feedback Experience with Aha JIRA Confluence PowerBI Preferred certifications include PMP PgMP PMI-ACP CSM LPM Where we re going UKG is on the cusp of something truly special Worldwide we already hold the 1 market share position for workforce management and the 2 position for human capital management Tens of millions of frontline workers start and end their days with our software with billions of shifts managed annually through UKG solutions today Yet it s our AI-powered product portfolio designed to support customers of all sizes industries and geographies that will propel us into an even brighter tomorrow UKG is proud to be an equal opportunity employer and is committed to promoting diversity and inclusion in the workplace including the recruitment process Disability Accommodation For individuals with disabilities that need additional assistance at any point in the application and interview process please email UKGCareers ukg com

📌 Lead Technical Program Manager (Uttar Pradesh)
🏢 Ukg
📍 Uttar Pradesh