Dialer Operation - DMS Process GB02A GB02B 2-5 yrs Pune 5 Days Max NP 30 Days Mandatory Dialer Ops Campaign Mgmt Hiring for a leading NBFC Non-Banking Financial Company Pune Maharashtra Experience 2-5 years Working Days 5 Days We are seeking a skilled Dialer Operations professional DMS Process with hands-on experience in outbound dialer systems and campaign execution Mandatory Experience 2 years of core dialer operations experience on systems like Genesys Avaya Aspect Ameyo Experience in outbound campaign creation list upload pacing changes real-time monitoring Robust understanding of routing pacing optimization retry logic ANI strategy contact strategy compliance norms Good to Have Experience in BPOs NBFCs Banks and Fintech outbound functions Advanced Excel basic SQL dashboard monitoring tools What you will work on Daily dialer setup list upload pacing retry logic Real-time monitoring optimisation-time monitoring optimization Data validation campaign hygiene Coordination with Ops WFM IT Compliance governance adherence Before applying ensure you have experience in Predictive Preview Progressive dialing Outbound dialer volumes Mention exact dialers worked on Confirm if okay with WFH on 1st 4th Saturday Job Type Full-time Pay 33 000 00 - 41 000 00 per month Experience dialer operations 2 years Required Work Location In person