Jaipur Living is a globally recognized brand specializing in luxury rugs and textiles committed to ethical practices and artisan empowerment While their official careers page does not currently list a specific opening for a Merchandiser role they encourage interested candidates to submit their profiles for consideration Job Role We are looking for a motivated Field Sales-Operation Executive to join our on-ground team This role involves managing customer orders ensuring timely processing addressing queries related to deliveries and order status and coordinating with internal departments to provide an excellent post-sales experience Key Responsibilities Coordinate with customers and the sales team to ensure accurate and timely order processing Handle customer queries related to order status delivery timelines product availability and after-sales support Liaise with warehouse logistics and supply chain teams to ensure smooth order fulfillment Update and maintain accurate records of customer orders returns and complaints Track and resolve delivery delays damages or discrepancies proactively Conduct field visits if required to support sales activities and customer satisfaction Assist in reporting and analysis of order flow and customer satisfaction metrics Serve as a key point of contact between sales and operations teams Required Skills Bachelor s degree in Business Administration Operations or related field Strong interpersonal and communication skills Problem-solving attitude with attention to detail Proficient in MS Office knowledge of CRM ERP systems is a plus Ability to travel locally as needed Qualifications Experience Minimum 1 year of experience in merchandising or inventory handling in textile home decor export industry Experience dealing and resolving queries with Customers What We Offer Opportunity to work with a globally recognized brand Exposure to ethical sourcing and artisan-driven products Competitive salary and growth opportunities opportunities Job Type Full-time Pay From 30 000 00 per month Experience Customer service 1 year Preferred Language English Preferred Location Mansarovar Jaipur Rajasthan Preferred Shift availability Night Shift Preferred Work Location In person