About the Role As a Customer Relationship Executive you will be the face of the brand in our retail stores delivering a premium shopping experience driving sales through meaningful conversations and ensuring every customer walks out delighted This role is ideal for individuals with excellent communication sales acumen and a passion for creating memorable customer experiences Key Responsibilities Deliver an exceptional in-store customer experience ensuring every interaction reflects the brand s premium positioning Drive tele-calling and lead closures converting prospects into loyal customers Communicate confidently and clearly in fluent English creating trust and comfort for customers Demonstrate strong consultative selling skills to understand customer needs and offer the right product solutions Exhibit thorough product knowledge and articulate features and benefits effectively Execute lead management and follow-ups systematically to boost conversions Support day-to-day store operations including merchandising billing and reporting Maintain a professional appearance and behavior embodying the brand s values at all times Collaborate with the store team to achieve and exceed monthly sales targets Handle customer concerns with empathy ownership and urgency to ensure complete satisfaction Key Skills Requirements Excellent Customer Service Skills - Non-negotiable Strong Tele-calling Closure Skills - Non-negotiable Fluent English Communication - Non-negotiable Qualified Sales Skills - Non-negotiable Presentable confident and well-groomed personality Ability to work in a fast-paced customer-centric retail environment Minimum qualification 10 2 Graduate preferred Prior retail or sales experience will be an added advantage Why Join Us Be a part of India s fastest-growing premium comfort-tech brand Opportunity to grow within a structured career path Training and development programs to sharpen your customer and sales skills Attractive incentives and performance rewards If you love interacting with people have a flair for sales and want to grow with a premium lifestyle brand this role is for you Job Type Full-time Pay 20 000 00 - 30 000 00 per month Benefits Health insurance Provident Fund Language English Required Work Location In person

📌 Customer Support Associate (hilite Mall) (Kerala)
🏢 The Sleep
📍 Kerala