Job Title Customer Support Executive Key Responsibilities Manage inbound phone calls from clients and customers Identify customer needs to provide the best solutions Build and maintain strong relationships with customers through open and friendly communication Provide accurate complete information using the right tools and methods Address customer complaints offer appropriate solutions and follow up to ensure resolution Maintain records of customer interactions process accounts and file necessary documents Requirements Proven experience in customer support or as a Client Service Representative Strong phone skills with the ability to actively listen and engage with customers Familiarity with CRM systems and customer service practices Ability to adapt to various customer personalities and provide excellent service Excellent communication and presentation skills Strong multitasking time management and prioritization abilities High school diploma or equivalent Job Type Full time Pay 15 000 00 - 25 000 00 per month Benefits Paid sick time Paid time off Provident Fund Ability to commute relocate Madgaon Goa Reliably commute or planning to relocate before starting work Preferred Education Higher Secondary 12th Pass Required Experience Customer support 2 years Required total work 2 years Preferred Language Hindi Required Marathi Preferred Konkani Preferred English Required Location Madgaon Goa Preferred Work Location In person

📌 Customer Support Executive (Margao)
🏢 Sarwa Water Treatment
📍 Margao