Job Summary We are looking for a motivated and operations-focused Floor to support day-to-day restaurant operations manage staff ensure service quality and maintain customer satisfaction The role requires strong leadership attention to detail and the ability to handle both front-of-house and back-of-house coordination Key Responsibilities 1 Daily Operations Management Oversee daily restaurant operations FOH BOH Ensure smooth opening and closing of the outlet Monitor customer flow service speed cleanliness and food quality Handle escalations and ensure high service standards 2 Staff Supervision Training Manage service staff cashiers kitchen helpers and housekeeping Create daily work schedules and allocate duties Train staff in service standards hygiene grooming and customer handling Ensure discipline and skilled conduct 3 Customer Experience Service Quality Greet customers resolve complaints and ensure smooth service Monitor tables order flow and turnaround time Maintain a clean and welcoming environment at all times 4 Hygiene Safety Compliance Ensure compliance with FSSAI store hygiene norms and food safety SOPs Monitor staff hygiene uniform grooming and safety standards Conduct routine cleanliness checks of kitchen dining handwash and storage areas 5 Reporting Coordination Report to the Operations Head Prepare daily operational reports staff attendance and performance summaries Coordinate with purchase kitchen store and management teams Requirements 2-5 years of experience in a restaurant QSR supervisory role Strong people management and customer service skills Good knowledge of restaurant operations inventory and billing systems Familiarity with MIS POS systems billing inventory modules Leadership problem-solving and communication ability Flexibility to work shifts weekends and peak hours Job Type Full-time Pay 25 000 00 - 35 000 00 per month Benefits Food provided Education Higher Secondary 12th Pass Required Work Location In person