Respond to customer inquiries via phone email chat or ticketing systems Identify customer needs and provide accurate information troubleshooting and solutions Escalate complex issues to the appropriate departments when necessary Maintain detailed and accurate records of interactions in the CRM system Follow up on customer issues to ensure full resolution Provide feedback to the product and operations teams regarding recurring issues or process improvements Stay updated on product knowledge policies and procedures Meet performance targets such as response time resolution time and customer satisfaction scores Job Type Full-time Pay 10 933 94 - 35 066 81 per month Advantages Cell phone reimbursement Health insurance Provident Fund Work Location In person
📌 Customer Service Representative (Uttar Pradesh)
🏢 SolarSquare Energy
📍 Uttar Pradesh
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