Job Title IT Technical Support Engineer Job Summary We are seeking a skilled IT Technical Support Engineer to provide productive technical assistance to end users maintain IT infrastructure and ensure smooth system performance The ideal candidate will troubleshoot hardware software and network-related issues while maintaining a high level of customer satisfaction Key Responsibilities Provide technical support for desktops laptops printers and other IT equipment Diagnose and resolve hardware software and network issues in a timely manner Install configure and upgrade operating systems applications and security tools Monitor and maintain network connectivity system performance and data backups Manage user accounts permissions and access control in Active Directory and Office 365 Handle antivirus management patch updates and IT asset tracking Respond to helpdesk tickets calls or on-site requests for technical assistance Coordinate with vendors or senior engineers for escalated technical problems Maintain documentation for IT procedures configurations and troubleshooting steps Ensure compliance with company IT policies and data security standards Requirements Bachelor s degree or diploma in Information Technology Computer Science or related field 1-3 years of experience in IT support desktop support or technical support roles Strong understanding of Windows OS MS Office and basic networking LAN WAN TCP IP DNS DHCP Experience with system installation maintenance and troubleshooting Good communication and problem-solving skills Ability to work under pressure and handle multiple tasks Preferred Skills Optional Experience with remote desktop tools and ticketing systems Familiarity with routers switches and firewall configurations Knowledge of ITIL processes and documentation Certifications such as CompTIA A Network Microsoft MCSA or ITIL Foundation are preferred Job Type Contractual Temporary Contract length 1 month Pay 12 000 00 - 15 000 00 per month Work Location In person

📌 It Technical Support Engineer (Tamil Nadu)
🏢 care infotech
📍 Tamil Nadu