Company Name VARITE India Private Limited About The Client A global IT services and consulting company multinational information technology IT headquartered in Tokyo Japan The Client offers a wide array of IT services including application development infrastructure management and business process outsourcing Their consulting services span business and technology while their digital solutions focus on transformation and user experience design It excels in data and intelligence services emphasizing analytics AI and machine learning Additionally their cybersecurity cloud and application services round out a comprehensive portfolio designed to meet the diverse needs of businesses worldwide Essential Job Functions Partner with internal business leads and external advertising customers to solve complex technical problems Being a strategic critical thinker who is excited about tackling challenging open-ended problems and enjoys coming up with innovative solutions is key to this role Taking end-to-end ownership of customers technical issues including initial troubleshooting identification of root cause and issue resolution and external communication is a key part of this role Write clear detailed and high quality project specs Proactively manage timelines and priorities and carry an execution oriented mindset to work through tasks efficiently Work cross functionally with engineering business operations and business development to tackle various requests and manage the entire project from solution ideation development testing deployment measurement and refinement iterations Contribute to the development of support resources such as internal knowledge base articles and troubleshooting documentation to enhance the teams efficiency Qualifications 4 years of experience in a technical or analytical problem solving role ideally working with a software product Exceptional analytical literacy and quantitative problem-solving skills Has the ability to make data-driven decisions but can also look beyond the data and holistically assess situations Experience collaborating with highly technical engineering teams and driving complex projects from ideation to go live Excellent organizational and project management skills An ideal candidate will be able to scope projects estimate timelines and coordinate with stakeholders to get the job done Preferred Experience with Salesforce drive technical conversations in Product Mgt Force com platform experience Agile Methodology BA BS degree in computer science or a related technical discipline How to Apply Interested candidates are encouraged to respond submit their updated resumes and for additional job opportunities please visit Unlock Rewards Refer Candidates and Earn If you re not available or interested in this opportunity please pass this along to anyone in your network who might be a valuable fit and interested in our open positions VARITE offers a Candidate Referral program where you ll receive a one-time referral bonus based on the following scale if the preferred candidate completes a three-month assignment with VARITE Experience Level Bonus Referral 0-2 years INR 5 000 2-6 years INR 7 500 6 years INR 10 000 About VARITE VARITE is a global staffing and IT consulting company providing technical consulting and team augmentation services to Fortune 500 Companies in USA UK CANADA and INDIA VARITE is currently a primary and direct vendor to the leading corporations in the verticals of Networking Cloud Infrastructure Hardware and Software Digital Marketing and Media Solutions Clinical Diagnostics Utilities Gaming and Entertainment and Financial Services Equal Opportunity Employer VARITE is an equal opportunity employer We celebrate diversity and are committed to creating an inclusive environment for all employees We do not discriminate based on race color religion sex sexual orientation gender identity or expression national origin age marital status veteran status or disability status