Position Overview We are seeking a Process Associate to manage day-to-day operations assist with order management and ensure the smooth execution of our services The ideal candidate should be detail-oriented proactive and able to handle multiple tasks efficiently Key Responsibilities Oversee the end-to-end process of event bookings from order confirmation to service delivery Coordinate with the operations and decoration teams to ensure timely and accurate execution of customer orders Monitor and maintain records of orders client communications and event schedules Address customer inquiries and provide support through phone email and chat Ensure high levels of customer satisfaction by resolving any operational issues promptly Assist in optimizing operational processes for greater efficiency Perform administrative tasks including data entry and report generation Key Requirements Bachelor s degree in Business Administration or a related field 1-2 years of experience in operations process management or a similar role Strong organizational and multitasking abilities Proficiency in MS Office Word Excel PowerPoint Excellent communication skills in both English and Hindi Ability to work independently and as part of a team Problem-solving skills and attention to detail Preferred Qualifications Experience in the events or e-commerce industry Familiarity with CRM systems and operational software What We Offer A dynamic and collaborative work environment Chance for growth and career development Competitive salary package Job Types Full-time Permanent Pay 14 000 00 - 18 000 00 per month Benefits Paid time off Education Bachelor s Required Experience total work 2 years Required Customer relationship management 1 year Required Business management 2 years Required Language English Required Work Location In person

📌 Process Associate - Operations (West Bengal)
🏢 7eventzz.com
📍 West Bengal