Reporting To: Service Delivery Head
Team Size: 8-10 Customer Success Support Specialists
Scope: Global Customer Base, Priority on Indian Enterprise Accounts
About Cross Identity
Cross Identity is a global leader in Identity Access Management (IAM) and identity-first cybersecurity, headquartered in Bengaluru, India. Rebranded in 2023 (founded in 2000 under the name Ilantus), the company delivers advanced security solutions centered around Converged Identity Access Management and contextual access control powered by deep intelligence.
Cross Identity s flagship platform built as a converged IAM SaaS integrates authentication (MFA), identity access lifecycles, access reviews, just in time provisioning, privileged identity governance and Cloud Infrastructure Entitlement Management. It also emphasizes Identity Risk Posture and the threat detection and response system.
More than ONE million identities are actively managed across enterprises globally,
including leading financial institutions like HDFC Bank, Paytm Bank, Credit Access Grameen and SBI Life Insurance.
Cross Identity is recognized for delivering:
- Enterprise-grade identity security tailored for mid-market and large clients
- Rapid deployment and simplified operations, enabling deployment in days rather than months with minimal team overhead
- Compliance-ready tooling, such as automated audit trails and access reviews to align with evolving regulations like India s DPDPA
The Role: Purpose Impact
As the Senior IAM Technical Lead, you ll play a critical role in driving the technical success of the Cross Identity (CI) solution by providing technical expertise, and mentorship to Pre-Sales, Implementation and Support teams. You ll coordinate cross-functional resolution teams, drive transparent customer communication, own all the technical requirements, enhancement and issues and he
📌 Senior IAM Technical Lead (Bengaluru)
🏢 Cross Identity
📍 Bengaluru
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