INNOVA IS HIRING Process SME

Experience-2-3years.

Job location-Bangalore

5 days Working.

US Shifts /Night

F2F Interview only

Package-3-5.5lpa

SAP IS COMPULSORY

FACE TO FACE INTERVIEW ON 12th August 2026

• Support Request on behalf of sales force i.e Quotes, Orders, Amendments, Pricing sheets or vendor quotes etc. for service requests.

• Provide subject matter expertise for complex issues.

• Build training curriculum & Work Instructions.

• Identify and communicate opportunities for continuous process improvement

• Use existing knowledge base to provide a customer facing root cause assessment.

• 2-3 years of experience in a BPO environment.

• Any Bachelor’s degree.

• Proficient MS Excel





• Hands-on experience in working on Order to Cash process i.e Agreements/Contracts, Quote Management

• Very valuable understanding of L2S process.Agreements, Amendments, Pricing, licensee, pricing sheets, reports etc…

• Problem solving and analytical skills.

• Customer / Client facing experience would be handy.

• Good understanding of Quote to Order.

• Clear written & oral communication skills with internal customers.

• Sound analytical & interpersonal skills

• Strong troubleshooting and diagnosis skills

• Training experience will be handy.

• Experience in creating knowledge base would be an advantage

📌 Process SME (Bengaluru)
🏢 Innova ESI
📍 Bengaluru