Customer Support & UAE Real Estate Administrative Executive
Location: Remote / Work From Home
Employment Type: Full time
About the Role
We are looking for a well-rounded Customer Support & UAE Real Estate Administrative Executive with good knowledge of the UAE real estate market. The candidate will be responsible for customer communication, administrative activities, property listings, social media coordination, and day-to-day operational support.
The ideal candidate should be comfortable communicating with customers, UAE real estate agents, brokers, property owners, and other stakeholders through email, phone calls, WhatsApp, and social media.
Key Responsibilities
- Respond to customer inquiries through emails, calls, WhatsApp, and other communication channels.
- Provide professional and timely customer support and resolve queries.
- Communicate and coordinate with UAE real estate agents, brokers, property owners, and agencies.
- Maintain good knowledge of the UAE real estate market, property types, locations, and market practices.
- Verify and review property listings and relevant property documentation.
- Identify and report fake, duplicate, suspicious, or misleading property listings.
- Assist customers, agents, and property owners with posting and updating property listings.
- Coordinate with brokerages and agents to collect accurate property information.
- Schedule and coordinate meetings, calls, and appointments.
- Prepare and send professional emails, follow-ups, and other communications.
- Assist with social media posting and scheduling for property-related content.
- Support content coordination for Facebook, Instagram, LinkedIn, and other social platforms.
- Maintain accurate records of customer inquiries, listings, communications, and follow-ups.
- Handle general administrative and operational tasks assigned by management.
- Conduct basic property and UAE real estate market research.
- Assist with listing verification and competitor/property researc
📌 Customer Support Agent (Kochi)
🏢 UNIVS
📍 Kochi