We are looking for a friendly, proactive, and customer-focused Client Support Executive to join our team. The candidate will be responsible for handling client queries, providing timely support, maintaining strong client relationships, and ensuring a positive customer experience.
Key Responsibilities
- Handle client queries through phone, email, WhatsApp, and other communication channels.
- Understand client requirements and provide appropriate solutions.
- Follow up with clients regularly and ensure timely resolution of issues.
- Coordinate with internal teams to resolve customer concerns.
- Maintain accurate records of client interactions, requests, and feedback.
- Ensure high levels of customer satisfaction and professional communication.
- Assist clients with product/service-related information.
- Escalate complex issues to the concerned team or manager when required.
- Maintain a positive and professional relationship with existing clients.
- Prepare basic reports related to client support and follow-ups.
Requirements
- Bachelor's degree in any discipline.
- Excellent verbal and written communication skills.
- Valuable interpersonal and customer-handling skills.
- Basic knowledge of MS Office, email, and computer applications.
- Ability to multitask and manage multiple client requests.
- Strong problem-solving and follow-up skills.
- Freshers with good communication skills can also apply.
Preferred Skills
- Customer Service
- Client Relationship Management
- Communication Skills
- Problem Solving
- Follow-up
- MS Office
- Email & WhatsApp Communication
- Team Coordination
What We Offer
- Competitive salary
- Friendly and supportive work environment
- Learning and career growth opportunities
- Performance-based incentives, if applicable
- Training and development support
Interested candidates can apply with their updated resume.
Pay: ₹7,000.00 - ₹10,000.00 per month
Benefits:
- Work from home
Work Location: Remote
📌 Client Support Executive (India)
🏢 Glamelite24 skin clinic
📍 India
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