Role & responsibilities:
- Receiving Orders from Customers via. E-mail, Customers Portals. (SupplyOn, Ariba, WebEDI, etc...)
- Sales Order Working Considering Open Orders, Warehouse & In transit Inventory.
- Coordinating with Material Planning Team for on time shipment to customers.
- Communicating customers with planned shipment dates & keep a track till its execution.
- Ensuring optimum inventory level at different warehouses (India & Overseas) to cater customers JIT (Just in Time) requirements.
- Keep a track on slow moving warehouse inventories and coordinate with customers.
- Connecting Customers to understand upcoming orders & aligning plant team for advance resource planning.
- Keeping track of competitor’s activities.
- Knowledge of different freight terms used in domestic as well as international shipments.
- Responsible for overall customer satisfaction.
- Visiting Customers (Domestic & Overseas) to collect information about upcoming plans/expansion/projects, etc... And aligning management to get maximum perks.
- Preparing Annual Budgets (Market Plans) and different MIS Reports.
- Should follow & adhere to all the safety rules & regulations as per policy.