Date 2 Oct 2025 Location Bangalore KA IN We are a technology-led healthcare solutions provider We are driven by our purpose to enable healthcare organizations to be future-ready We offer accelerated global growth opportunities for talent that s bold industrious and nimble With Indegene you gain a unique career experience that celebrates entrepreneurship and is guided by passion innovation collaboration and empathy To explore exciting opportunities at the convergence of healthcare and technology check out www careers indegene com Looking to jump-start your career We understand how important the first few years of your career are which create the foundation of your entire professional journey At Indegene we promise you a differentiated career experience You will not only work at the exciting intersection of healthcare and technology but also will be mentored by some of the most brilliant minds in the industry We are offering a global fast-track career where you can grow along with Indegene s high-speed growth We are purpose-driven We enable healthcare organizations to be future ready and our customer obsession is our driving force We ensure that our customers achieve what they truly want We are bold in our actions nimble in our decision-making and industrious in the way we work Must Have Broad Area - 1 Manage the automation initiative Identify evaluate and implement automation solutions in artwork creation artwork proofing and related areas Collaborate with internal teams Design QA Regulatory Tech to gather pain points and ideate solutions Drive end-to-end execution of automation projects e g scripting low-code tools RPA workflow automation Artwork Process Optimization Map current-state processes involving packaging component labels cartons leaflets etc Analyze manual touchpoints in file reception version control folder structures and proofing Standardize and improve workflows using automation and lean methodology Cross-functional Collaboration Liaise with IT Compliance Operations and external vendors to ensure seamless integration of solutions Conduct PoCs and pilots gather feedback and scale successful initiatives Documentation Governance Maintain clear documentation of automation workflows user guides validation reports Ensure compliance with internal SOPs and regulatory standards e g 21 CFR Part 11 for audit trails Training Change Management Upskill teams on automation tools and processes Drive adoption through training sessions workshops and support during rollout Broad Area - 2 Manage end to end artwork production as per the client requirement Must be able to review understand and gather relevant data font colour alignment missing links from client specification file emails client server tool Follow best practices in terms of communication client and project specific guidelines and processes Monitor progress of artwork development and proof reading and ensure delays or issues are rectified or escalated to the appropriate level of management and customers are kept informed of progress Interact with client client SPOCS raise queries resolve issues with respect to the jobs Provide technical and non technical support to the team members Proactively addresses all client complaints issues and taking ownership of action plans Create Reports weekly internal weekly review monthly half yearly as per the standard template and KPI s Understand and respond to specific needs of the client Execute as per set objectives and goals by developing work schedules with priorities Demonstrate accountability and initiative to achieve team objectives Broad Area - 3 Team Management Conduct one to one a monthly basis of the team members and ensure peers are up to date Share process related process improvement knowledge with the team Take initiatives to improve the process and documenting the procedures whenever needed Support junior associates reportess and address their concerns needs issues conflicts in a proper and timely manner Provide periodic review and provide appropriate feedback and ratings Set goals and perform appraisal reviews for the team members and identify training needs Maintain team s performance data and do analysis to generate information for continuous performance improvement Participate and assist in hiring by conducting interviews and give feedback Good to have Broad Area - 4 Process Management and Compliance Responsible to drive and maintain quality standards for various client deliverables across the team Responsible to educate the team both existing and current members on maintaining confidentiality and copyright rules for various deliverables as per clients and company norms Responsible to ensure the team follows all the security rules with regard to various standards like client SOPs ISMS ISO and CMMI Broad Area - 5 Self-Development Build mastery in various deliverables through self learning and stay abreast with the current trends in the respective areas Participate in trainings and learn through hands-on experience on the job - about risk management risk communication to the managers and clients Exhibit flexibility in moving across new project activities and varied deliverables Continuously enhance maintain knowledge area of work domain Take the support of team members manager when solving problems that have an impact on the deliverable Capability to face unexpected challenges Think through clearly and seeks required support to overcome the challenges and day to day issues To remain current on developments and emerging trends in own area identifying new trends and requirements that can support business development Willingness to put in additional effort to meet client deliverables process requirements Ability to maintain data does basic analysis to generate information and manages work with relevant information Ability to identify patterns across situations that are not obviously related and to identify key or underlying issues in complex situations to analyse the best trade-offs Demonstrate ability to foster a great relationship with internal and external stakeholders by skilfully managing the expectations to achieve great client satisfaction Must have Skills MS Office Adobe Illustrator Adobe Indesign Adobe Photoshop Adobe Acrobat Good communication Oral and Written Critical Thinking Knowledge Requirement Good knowledge in artwork development process Knowledge and experience in any PLM tool Good knowledge about pharma industry packaging process Strong process analysis and problem-solving skills Ability to translate business needs into tech-enabled solutions Experience with RPA or workflow automation tools Knowledge in various printing processes Additional Requirements Travel As per business requirement Time Zone coverage As per business requirement Shifts Nice to have Diploma in multimedia certificate course for Undergraduates Certification in Automation tools Lean Six Sigma or related methodologies is a plus EQUAL OPPORTUNITY Indegene is proud to be an Equal Employment Employer and is committed to the culture of Inclusion and Diversity We do not discriminate on the basis of race religion sex colour age national origin pregnancy sexual orientation physical ability or any other characteristics All employment decisions from hiring to separation will be based on business requirements the candidate s merit and qualification We are an Equal Opportunity Employer All qualified applicants will receive consideration for employment without regard to race colour religion sex national origin gender identity sexual orientation disability status protected veteran status or any other characteristics