Key Responsibilities Coordinate with Sales and Pricing teams for container bookings Place bookings with shipping lines follow up validate and confirm all shipment bookings Build and maintain long-term customer relationships through excellent service Manage daily communication via emails and phone calls with customers shipping lines Fetch and provide accurate vessel schedules to customers Ensure timely and accurate data entry into the operating system Direct customer queries or concerns to the appropriate department and provide prompt responses Use daily customer service reports to confirm all release requirements before container pickup Requirements Robust communication skills both verbal written Minimum 2 years of experience in freight forwarding shipping logistics preferred Proficiency in MS Office ability to handle operational systems Customer-focused mindset with problem-solving abilities Detail-oriented and able to manage multiple bookings simultaneously Job Types Full-time Permanent Pay 25 000 00 - 30 000 00 per month Education Bachelor s Preferred Language English Preferred Work Location In person

📌 Customer Service Executive (Maharashtra)
🏢 RUSHABH SEALINK
📍 Maharashtra