Customer Service Executive - Banking NBFC Process Role Overview We are looking for agile and customer-focused professionals for our Banking NBFC Customer Service Process The role involves assisting customers with their loan applications resolving queries ensuring proper documentation and handling loan enquiry-related issues in a timely and professional manner Key Responsibilities Handle inbound and outbound calls to resolve customer queries related to loan applications and loan enquiries Ensure accurate documentation and verification process as per company and client guidelines Provide clear and effective communication to customers regarding loan products and status Maintain records of customer interactions and escalate unresolved issues to the concerned department Deliver high levels of customer satisfaction through problem-solving and query resolution Requirements Minimum Qualification Graduate Minimum 6 months of customer service experience Banking NBFC preferred Good communication skills verbal and written Knowledge of basic banking terms and loan processes Strong problem-solving ability with a customer-first approach Immediate joiners preferred Work Details 6 Days Working Rotational Day Shifts Rostered Week Offs Male Female candidates can apply Walk-In Interview Details Address H-25 1st Floor Xenon Premium Office Sector-63 Noida-201301 Landmark Beside Jeep Showroom Days Monday to Saturday Timing 10 00 AM - 2 00 PM Contact HR - Gaurav (phone hidden) Job Type Full-time Pay 16 000 00 - 19 000 00 per month Benefits Health insurance Life insurance Work Location In person Speak with the employer 91 (phone hidden)

📌 Customer Service Executive (Uttar Pradesh)
🏢 Important Business
📍 Uttar Pradesh