Job Title Program Manager Location Mumbai Time Commitment Full-Time Reporting To Managing Trustee Senior Program Head About Urja Trust Urja Trust is a Mumbai-based grassroots nonprofit committed to working with young women ages 18-30 who have experienced homelessness violence systemic neglect or marginalization We provide safe healing and empowering spaces for survivors to access justice health livelihood and civil entitlements Our approach is rights-based trauma-informed and grounded in feminist and intersectional values Purpose of the Position The Program Coordinator drives the integration of interventions that address gender-based violence mental health needs legal support and comprehensive rehabilitation By centering survivor experiences and rights the Coordinator ensures that services are responsive and dignified This role requires a systems thinker with expertise in structural and gender-based violence develop robust rehabilitation frameworks and build institutional partnerships Key Responsibilities Program Management Supervise social workers caseworkers and mental health professionals serving as the link between the organization and frontline staff Ensure effective program budget utilization and monitoring in alignment with planned activities Allocate participant cases and oversee the development and implementation of holistic individualized care plans Facilitate regular case review meetings and promote interdisciplinary coordination among team members Liaise with key stakeholders including legal counsels police family members the Child Welfare Committee CWC civil society organizations and counselors Integrate various rehabilitation components into a unified coordinated program delivery model Ensure all interventions are survivor-centric and aligned with trauma-informed and rights-based approaches Strategy s Systems Ensure monthly operational planning and continuously refine program interventions based on field realities and case-level insights Lead the documentation monitoring and evaluation of program interventions to assess impact and inform improvements Identify systemic gaps in service delivery and propose recommendations for policy engagement and advocacy initiatives Build and strengthen referral networks with external agencies such as psychiatric institutions legal aid bodies protection officers and others Represent the organization in relevant forums networks and platforms to highlight thematic issues and advocate for systemic change Capacity Building Train and mentor staff interns and volunteers on trauma-informed care and legal processes Organize workshops on mental health structural violence and justice-based practices Contribute to the development of SOPs and internal toolkits for program execution Reporting and Documentation Maintain accurate and confidential case records in accordance with organizational protocols Submit monthly planning progress reports and outcome tracking data to the management team and Monitoring Evaluation system Contribute to grant reports and funding proposals by providing program data impact summaries and case narratives Document detailed case narratives that capture survivor journeys interventions and outcomes while upholding confidentiality and dignity Record and maintain minutes of internal team meetings case discussions and stakeholder coordination meetings Support the documentation of rehabilitation processes including individual care plans service linkages and follow-up actions Qualifications s Skills Master s degree in Social Work Clinical Psychology Law or a related field Minimum 5 years of experience in addressing gender-based violence preferably within the domains of gender justice mental health or social justice Deep understanding of trauma-informed care intersectionality and the structural dynamics of caste gender and sexuality Familiarity with key legal frameworks such as the Domestic Violence Act Juvenile Justice JJ Act Protection of Women from Domestic Violence Act PWDVA IPC BNS provisions on sexual violence and POCSO Robust program management documentation communication and team leadership skills Previous experience in leadership role and capacity of managing 10 to 12 members in a team Fluency in English and Hindi is required proficiency in Marathi is an added advantage Women and those who identify themselves as wome n especially coming from marginalized background s are encouraged to apply Compensation Salary 55 000 to 65 000 per month commensurate with qualifications and experience Candidates with higher expectations may also be considered based on experience and alignment with the role What We Offer A committed collaborative and vibrant team environment Opportunities for ongoing learning reflection and innovation in gender and social justice A meaningful role in supporting survivors and influencing systems for long-term change Job Type Full-time Pay 55 000 00 - 65 000 00 per month Ability to commute relocate Dadar H O Mumbai Maharashtra Reliably commute or planning to relocate before starting work Required Education Master s Preferred Experience 6years 5 years Required Language English Marathi Hindi Required English Required Location Dadar H O Mumbai Maharashtra Preferred Willingness to travel 25 Preferred Work Location In person