We are seeking a professional and customer-focused Customer Service Executive to join our team The successful candidate will be responsible for managing client queries coordinating with operations teams and ensuring high levels of customer satisfaction in line with our service standards within the security industry Key Responsibilities Serve as the first point of contact for client inquiries via phone email Maintain regular communication with clients regarding guard performance attendance and service updates Coordinate between operations teams and clients to ensure guard deployment meets contractual agreements Prepare and maintain records of customer interactions transactions and feedback Assist in the preparation of service reports and presentations for clients Monitor service delivery and participate in quality assurance initiatives Qualifications Requirements Bachelor s degree or diploma in Business Administration Customer Service or related field Minimum 1-3 years of experience in customer service Freshers can also apply Strong communication and interpersonal skills Proficient in Microsoft Office Suite Word Excel Outlook Experience with CRM systems is a plus Job Type Full time Pay 8 000 00 - 15 000 00 per month Language English Preferred Hindi Preferred Work Location In person Speak with the employer 91 (phone hidden)

📌 Customer Service Executive (Kerala)
🏢 Dtech Information technology and outsourcing pvt
📍 Kerala