- Troubleshooting VOIP Network issues.
- in-Depth Knowledge of IP Protocols.SIP,MGCP,H.323 etc.
- Troubleshooting skills in UC devices like CUCM, UCCX,CUC.
- Should be having knowledge of Third-party recording application and servers.
- Excellent troubleshooting skills on Cisco Unified Call manager and IP Phones.
- Positive Knowledge of PRIs, Cisco Voice Gateways, IP Telephony.
- Familiarity with WAN and LAN systems.
- Experience with E1, FXS SRST and SCCP.
- Hands on experience on Network and Cisco Voice devices.
- Work experience on IP Phone , Gateway and CUCM configuration.